Rocketspark
Investigating - Our email provider is actively investigating an issue resulting in intermittent delivery failures when sending to Outlook and Hotmail email addresses.

While measures are being taken to prevent any impact on users, some may experience mail delivery delays or delivery failures. Impacted users are encouraged to retry their messages.
Jun 10, 08:24 NZST
Australia Operational
90 days ago
99.98 % uptime
Today
New Zealand Operational
90 days ago
99.98 % uptime
Today
United Kingdom Operational
90 days ago
99.99 % uptime
Today
Design Studio Operational
90 days ago
100.0 % uptime
Today
Shop Order Xero Integration Operational
Email Service Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 16, 2021

No incidents reported today.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Resolved - This incident has been resolved.
Jun 11, 14:45 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 14:09 NZST
Investigating - We're currently experiencing slowness when loading websites on our NZ Server
Jun 11, 14:01 NZST
Jun 10, 2021

Unresolved incident: Intermittent email delivery failures to Outlook and Hotmail.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021
Completed - The scheduled maintenance has been completed.
Jun 2, 22:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 21:30 NZST
Scheduled - We’ll be running a planned update that’ll improve the running of your website. We don’t expect any downtime for your website during the update.
Jun 2, 16:53 NZST