Rocketspark Status

Rocketspark

All Systems Operational

Australia Operational

New Zealand Operational

United Kingdom Operational

USA Operational

Design Studio Operational

Xero API Order Integration (More info @ https://status.xero.com/) Operational

Email Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 5, 2024

No incidents reported today.

Oct 4, 2024

Rackspace mailbox outage

Resolved - This incident has been resolved.
Oct 4, 10:37 NZDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 4, 08:11 NZDT

Investigating - We are aware of an issue affecting a small portion of users are not able to login to their Hosted Email. Our engineers are engaged and actively working on the resolution.

Note: Mail delivery is not impacted.
Oct 3, 17:47 NZDT

Oct 3, 2024

Server outage

Resolved - This incident has been resolved.
Oct 3, 17:23 NZDT

Update - There was a network issue with one of our providers which affected access to our NZ customers and Design Studio.
We are continuing to monitor the situation and will provide more details when available.
Oct 3, 17:17 NZDT

Monitoring - Sites are loading again. Continuing to monitor.
Oct 3, 17:15 NZDT

Investigating - We are experiencing loading issues on NZ websites and Design Studio, team is investigating as highest priority.
Oct 3, 17:03 NZDT

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.