Issue with connection to Instagram

Incident Report for Rocketspark

Resolved

This issue has now been resolved

Posted Jun 22, 2020 - 14:27 NZST

Update

While waiting on a resolution from Facebook, we are developing a workaround to get the connection process working again

Posted Jun 19, 2020 - 16:41 NZST

Identified

We believe we have identified the issue and we are currently waiting on a resolution from Facebook.

Posted Jun 19, 2020 - 12:20 NZST

Update

We have been in contact with Facebook and are continuing to investigate this issue with Facebook,

Posted Jun 19, 2020 - 09:17 NZST

Investigating

We are currently experiencing an issue where users are unable to connect their account to Instagram

Posted Jun 19, 2020 - 08:42 NZST

This incident affected: Australia, New Zealand, and United Kingdom.