Investigating issues with upgrading accounts

Incident Report for Rocketspark

Resolved

This incident has been resolved.

Posted Nov 29, 2024 - 10:57 NZDT

Identified

We are currently investigating issues with upgrading to paying, we are investigating this and should have a fix soon.

Posted Nov 29, 2024 - 09:56 NZDT

This incident affected: Australia, New Zealand, United Kingdom, and USA.